For Manufacturers

AP that keeps up with your shop floor.

A manufacturing AP team spends most of its day reconciling what was ordered, what arrived, and what was billed. Listra handles all of it against your policy, with the evidence attached and the resolution documented as it happens.

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Partial shipmentsFreight overchargesQuality rejectsContract pricing tiers
Invoice Case · INV-2284 · Carlton Steel Co.
ANALYSIS
Quality reject detected

QC rejected 1,200 lbs of a 10,000 lb shipment. Vendor invoiced full quantity at contract price.

Recommended resolution

Pay $14,490 for the accepted 8,800 lbs. Request credit memo from vendor for the rejected 1,200 lbs. Route to QC lead for approval.

  • PO & receipt matched
  • QC rejection report attached
  • Credit memo drafted
  • Audit trail ready
QUALITY REJECT READY FOR APPROVAL

Reject review

FIELD
INVOICE
EVIDENCE
Quantity
10,000 lbs
8,800 accepted
Unit price
$1.65/lb
$1.65 contract
Payable
$16,500
$14,490
PO
PO-3142 · approved
QC Report
QCR-882 · 1,200 lb reject
Policy
Credit memo required
Routing
→ QC lead approval
The work

Manufacturing exceptions are cross-system problems.

Most AP tools digitize the invoice and stop. A manufacturing exception is rarely a simple price or quantity mismatch. It needs investigation across the PO, the goods receipt, the contract, the quality report, the carrier rate, and sometimes the vendor master. Listra runs that investigation in one pass and recommends or executes a resolution against your policy.

EXCEPTION 01
Partial shipments
Invoiced 100 units
Received 80 units
Action Short-pay 80, hold balance
Listra short-pays the 80 received, holds the open balance against the PO, and sends the vendor an explanation with the expected balance payment date. The PO stays open. The accrual reflects what arrived, not what was ordered.
Autopilot ready
EXCEPTION 02
Contract price variances
Invoice price $3.40/lb
Contract (tier) $3.15/lb
Variance $1,250 on 5,000 lbs
Listra catches the variance against the contract, not just the PO, and either requests a corrected invoice or applies the contracted price under policy. The original is held until the correction is received.
Autopilot ready
EXCEPTION 03
Freight variances
Audit checks 4 dimensions
→ Contract rate verified
→ Free-time terms verified
→ Fuel matrix verified
→ Delivery timestamps dispute filed
Carrier invoices regularly include detention, fuel surcharges, and accessorials that need to be audited against the contract. The audit either confirms the charge or files a dispute with the documentation attached.
Autopilot ready
EXCEPTION 04
Quality rejects
Shipped 10,000 lbs
QC rejected 1,200 lbs
Action Pay 8,800 · request credit
Listra pulls the QC rejection report, calculates the credit owed, and prepares the resolution package: pay for the accepted material, request a credit memo, route to your AP Manager or QC lead for approval where your policy requires it.
Copilot recommended
EXCEPTION 05
Missing or delayed receipts
Invoice arrived Yes
Receipt posted Not yet
Action Check carrier data, hold & notify
Listra checks the carrier shipping data and the vendor's delivery history, then either confirms receipt or places the invoice on hold and notifies the vendor while it tracks down the receipt internally.
Copilot recommended
EXCEPTION 06
Multi-tier approval routing
Raw material $48,000 → CFO + Plant Mgr
MRO $4,200 → Cost-center lead
Freight $190 → Auto-approve
Each invoice has a different approval path based on amount, category, cost center, and entity. Listra routes each one against your policy without anyone on your team having to remember whose sign-off is required for what.
Autopilot ready
How it runs

Copilot first. Autopilot when you're ready.

Most manufacturers start in Copilot. Listra investigates every exception, gathers the evidence, recommends a resolution against your policy, and waits for your AP team to approve. Once the audit trail proves consistent on a given exception type, you move that exception type to Autopilot at your pace.

Typically migrates first

Autopilot in weeks

  • Partial shipments
  • Freight audits
  • Contract price variances
  • Multi-tier routing
Migrates as confidence grows

Autopilot over months

  • Missing or delayed receipts
  • Vendor master corrections
  • Tax discrepancies
Often stays in Copilot

Always-review exceptions

  • Cross-PO quality rejects
  • New vendor onboarding
  • Anything you choose
What changes

Your team reviews resolutions instead of building them.

The AP work that used to take thirty to sixty minutes per exception — opening systems, cross-referencing the PO, drafting the vendor email, waiting for a reply, documenting the resolution — takes seconds. The backlog at month-end is what shipped recently, not what has been waiting for investigation.

Vendor inquiry volume drops as Listra closes the loop directly with the vendor on most exceptions.
Accruals reflect actual liabilities rather than estimates of what is still under investigation.
Cycle time stops being driven by the speed of the AP investigation.
Every resolution is documented with the evidence and the policy rule that was applied.
Get started

Bring us your hardest invoices.

In a 30-minute demo, we run your actual exception types against the platform: partial shipments, freight audits, contract pricing tiers, quality rejects. You see the resolution path, the policy logic, and the evidence pack.

Book a demo