Accounts Receivable · Beta

Cash in the bank sooner. Write-offs that don't grow.

AR is one of the largest open positions on your balance sheet. Listra runs the operational work end-to-end so cash arrives sooner and write-offs stop growing.

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Cash accelerationWrite-off reductionDispute investigationIn active beta
Customer Case · INV-4471 · Maple Foods Inc.
ANALYSIS
Short-pay deduction detected

Customer short-paid $1,820 against a $24,800 invoice, citing a Q3 promotional allowance. Listra investigated against the contract and payment history.

Recommended resolution

Validate $1,200 of the deduction per contract §4.2. Dispute the remaining $620 with proof of delivery. Send customer the documented response.

  • Contract §4.2 pulled
  • Payment history validated
  • Customer comms drafted
  • Audit trail ready
SHORT-PAY DEDUCTION READY FOR APPROVAL

Deduction review

FIELD
INVOICE
EVIDENCE
Invoiced
$24,800
$22,980 received
Deduction
$1,820
$1,200 validated
Action
Apply $1,200
Dispute $620
Contract
MFI-Q3 · §4.2 promo
Payment hist
47 invoices · clean
Policy
Promo within tolerance
Routing
→ AR manager review
Why this matters to the CFO

AR sits at the intersection of cash, P&L, and the close.

The cost of running AR poorly is not measured in labor hours — it's measured in cash that arrived late, customers who never paid, and reserves that grew because the team could not investigate fast enough.

Without Listra
With Listra
DSO and cash timing
Friendly reminders go out. The hard work — disputes, deductions, customer calls — waits for hours the team doesn't have.
The full collection lifecycle runs continuously, not just the easy reminders. Working capital comes back faster.
Bad debt and write-offs
Deductions sit unvalidated for sixty days. Disputes age in inboxes. By the time anyone investigates, the case is cold.
Cases get investigated as they arise, while the customer and the documentation are still fresh. Fewer cases turn into write-offs.
Cash forecasting accuracy
The forecast is built on assumptions about which invoices will dispute, which will short-pay, and which will land clean.
Each case has its actual state and the underlying evidence. The forecast inputs reflect what is happening across the portfolio.
Customer disputes and deductions
Promotional allowances, quality claims, and short-pays accumulate. Cash sits behind cases nobody has had time to open.
Each deduction is investigated against the contract, payment history, and your policy — then applied, disputed, or escalated in days.
Close predictability and audit posture
AR aging analysis, allowance calculations, and dispute reserves are recurring month-end fire drills.
Investigation runs continuously. Aging at month-end reflects work already done; the audit trail is built as it happens.
How it works

End-to-end AR resolution against your policy.

Five stages, one pipeline. Each case flows through the platform with the evidence captured at every step.

Invoice delivery
ERP-generated invoices route through Listra. Configurable review window before customer send.
Follow-up cadence
Dunning configured per customer segment, payment terms, and your collections policy.
Dispute investigation
Listra investigates root cause across contract, payment history, shipment data, and policy.
Deduction validation
Allowances and rebates matched against the agreement before they are applied or disputed.
Posting & reconciliation
Cash, deductions, and write-offs post to your ERP. Sub-ledger and GL stay in sync.
How it runs

Copilot first. Autopilot when you're ready.

Most customers start in Copilot. Once the audit trail proves consistent on a case type, you move that type to Autopilot at your pace.

Typically migrates first

Autopilot in weeks

  • Invoice delivery
  • Dunning cadence
  • Routine cash application
  • Aging-based escalation
Migrates as confidence grows

Autopilot over months

  • Routine deduction validation
  • Promotional allowance matching
  • Standard short-pay resolution
Often stays in Copilot

Always-review cases

  • Dispute resolution
  • Ambiguous deductions
  • Strategic-account communication
What changes

Cash, write-offs, and forecast accuracy.

DSO drops.
The full collection lifecycle gets worked, not just the friendly reminders.
Write-offs drop.
Disputes resolve in days instead of aging into bad debt.
Forecast tighter.
AR pipeline reflects actual case state, not assumptions.
Close faster.
Investigation runs continuously, not at month-end.
Customer relationships hold.
Collections communication is consistent and on-policy.
Audit prep is done.
Every case has evidence captured as it happened.
Get started

Bring us your aging report.

A 30-minute working session. We walk through your real AR aging, your dispute backlog, and your dunning cadence. You see the case view, the investigation logic, and the evidence pack on your own customers.

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