The AP agent

It doesn't flag the problem. It finishes the job.

Listra is an AI agent that runs your AP like a member of your team, end to end, including the invoices that don't go through clean. All inside rules you write in plain English. It escalates what it can't decide, and every action is traceable.

The proof

One invoice, end to end.

This is the walkthrough we give every prospect, and the demo performs every line of it.

1 Invoice in Arrives by email, upload, API, or EDI. The agent picks it up the moment it lands.
2 Security first Fraud and duplicate checks run before anything else: sender verified, bank details unchanged, no prior payment.
3 Reads everything The contract, the PO and receipt, the vendor email thread, the Slack or Teams context.
4 Checks the numbers Against the milestone or the budget, line by line, and finds exactly what's off and why.
5 Acts on your policy Pushes back to the vendor for a corrected invoice or short-pays, whichever your rule says.
6 Reads the reply, reprocesses When the corrected invoice arrives, it runs again and posts clean, with the full trail attached.
The four layers

How Listra is built.

Most AP tools are workflow software with AI features bolted on. Listra was designed from the ground up around four layers of execution. Each layer compounds. None of them are optional.

Layer 1

Continuous monitoring

Every artifact, the moment it arrives.

  • Email · upload · API · EDI
  • GRNs · PO updates · vendor statements
  • Nothing waits in an inbox
Layer 2

Exception intelligence

Dozens of validations run on every invoice.

  • 4-plus-way matching
  • Tolerances · vendor history · duplicates
  • Industry libraries
Layer 3

Resolution engine

Determines the correct action and builds the evidence.

  • Vendor drafts within your tolerances
  • Evidence pack
  • Copilot or Autopilot, per workflow
Layer 4

ERP write-back

Native posting, not a CSV export.

  • Clean GL coding · bill posting
  • Bidirectional sync
  • Execution engine, not a workflow tool

One pipeline, invoice in to clean post out. Patent pending.

What gets resolved

The work other tools route to your team.

Quantity & price discrepancies

  • PO mismatches that require pulling the receipt and the original contract.
  • Quantity variances inside or outside your tolerance.
  • Price variances against contracted pricing tiers.
  • Tax discrepancies between invoice and PO.

Documentation gaps

  • Duplicate invoice detection across vendor name variants.
  • Non-PO invoices requiring GL coding and approval routing.
  • Vendor statement reconciliation, including invoices that never reached AP.

Approval & industry exceptions

  • Approver follow-up when an invoice has aged past its threshold.
  • Promotional pricing, layered deductions, and chargebacks (retail).
  • Quality reject credit memos (manufacturing).
Mode 1 · Copilot

Listra does the work. Your team approves.

Copilot is how every customer starts. The agent investigates the exception, gathers the evidence, drafts the communication, and recommends the resolution against your policy. Nothing happens until your team says so.

1 Ingest Listra captures the document from email, upload, API, or EDI and parses it line by line.
2 Investigate The agent pulls the related PO, goods receipt, contract, vendor master, payment history, and prior cases.
3 Apply policy Tolerance bands, approval thresholds, and exception rules from your configured policy.
4 Draft resolution A recommended action with the supporting evidence and, where needed, the vendor message.
5 Your team approves One click to accept the recommendation, edit it, or decline. The audit trail captures everything.
Mode 2 · Autopilot

Listra executes. Your team sets the rules.

Same pipeline, steps one through four. Step five changes: instead of waiting for approval, Listra sends the message, posts the entry, and writes the action to the audit log. Your team's job is no longer working invoices. It's watching them get worked.

Boundary layer 1

Policy. The rules that govern AP. Approval thresholds, tolerance bands, vendor treatment, communication tone, escalation rules. Set once, edited as needed.

Boundary layer 2

Autopilot scope. Within your policy, you choose which exception types Listra is authorized to resolve on its own, by amount range, vendor, entity, or GL category.

Boundary layer 3

Escalation. If a case is in scope but confidence is below your threshold, or the case is novel, it escalates to a human. Autopilot never executes on a case it cannot back up with evidence.

Reversibility

Every action can be undone. Any Autopilot action can be reversed from the audit trail: a payment release clawed back, a message retracted, a GL coding re-coded. The trail records both the action and the reversal.

Confidence thresholds

Borderline cases escalate. Below your configured confidence threshold, a case goes to a human even when it falls inside the Autopilot scope. The threshold is set per exception type.

Instant revert

Back to Copilot in one click. Any exception type running in Autopilot can be reverted to Copilot with one click, effective on the next case. No waiting period, no engineering ticket.

Trust progression

You decide when Listra moves from Copilot to Autopilot.

Most customers start in Copilot for every exception type. As Listra demonstrates accuracy in your environment for a given exception type, that type becomes a candidate for Autopilot. You set the threshold. You see the audit trail. You make the call.

Week 1

Watching

  • Listra is researching. Your team is approving every recommendation.
Month 1

Approving less

  • Routine exceptions move to Autopilot. Your team is overseeing.
Month 3

Overseeing

  • Most discrepancies resolve without a touch. Your team is doing different work.
Typically migrates first

Low-risk, high-volume

  • Duplicate invoice detection
  • Routine quantity and price matching within tolerance
Migrates as confidence grows

Proven patterns

  • Vendor invoice exception resolution
  • Routine deduction validation and goods receipt reconciliation
Often stays in Copilot

Human judgment

  • Disputes and ambiguous deductions
  • Strategic-vendor communication and exceptions above your amount threshold
The fit

Connects to the systems you already use.

Listra runs on top of your existing ERP and banking. Nothing about how you pay changes. Listra integrates with your ERP, CRM, procurement tools, email, and document storage. No rip-and-replace.

ERP & Accounting

  • QuickBooks
  • Xero
  • NetSuite
  • Sage
  • SAP

CRM

  • Salesforce
  • HubSpot
  • Zoho
  • Dynamics 365
  • Pipedrive

Communication & Procurement

  • Gmail
  • Outlook
  • Slack
  • Teams
  • SharePoint
FAQ

Frequently asked questions

Does Copilot replace anyone on the team?

No. Copilot replaces the manual investigation work, not the decision authority. The AP specialist still reviews and approves. Most customers run more volume with the same team after deploying Listra rather than reducing headcount.

How long does a Copilot review take?

Most reviews take seconds because the analysis and evidence are already prepared. A reviewer scans the recommended action, glances at the evidence pack, and approves. Exceptions that need deeper investigation get the time they deserve.

What if Listra recommends the wrong action?

The reviewer declines or edits. Listra learns from declines and corrections. The audit trail captures the override and the reason.

Do we have to be in Copilot first?

Yes, by default. Every customer starts in Copilot to validate the recommendations against their policy and to build trust in the audit trail. Once the pattern is consistent for a given exception type, that type can move to Autopilot.

What stops Listra from doing something we did not authorize?

The policy, the Autopilot scope, the confidence thresholds, and the bounded writeback controls. Anything outside any of these routes to a human.

Can our auditor see what Autopilot did?

Yes. The audit trail is the same in Autopilot as in Copilot: every action, every evidence source, every rule applied, every system or user that approved. SOX 404 evidence is built from the same log.

Can we mix modes?

Yes. The mode is configured per exception type. Routine matching can run in Autopilot while disputes and high-value cases stay in Copilot.

Next step

See it run on your invoices.

Bring your hardest exception type. We will show you exactly how Listra handles it, end to end, in a 30-minute demo.