Copilot mode

Listra does the work. Your team approves.

Copilot is how every Listra customer starts. The platform investigates the exception, gathers the evidence, drafts the communication, and recommends the resolution against your policy. Your team reviews and approves before any action is taken.

Human review on every action Full evidence pack Audit trail by default
Invoice Case · INV-2284 · TechSource
Analysis
Exception detected

12 units billed, 8 received per GRN-2026-091. Vendor overbilled by 4 units, $592 at risk.

Recommended resolution

Request a corrected invoice from TechSource for the 8 units received.

Awaiting your approval
Request corrected invoice from TechSource for 8 units, $1,184.
Approve recommended action Decline
PO matched GRN matched Contract pulled Message drafted
What Copilot is

A second pair of hands on every exception.

Copilot is the operating mode in which Listra runs the full investigation and waits for your team to approve. The platform reads the documents, runs the matching, applies your policy, consults the contract, drafts the vendor or customer communication, and produces a resolution package. Your AP specialist, controller, or AR manager reviews the package and clicks approve, edit, or decline.

The work that used to take thirty to sixty minutes per exception, opening systems, cross-referencing the PO, drafting the message, documenting the resolution, takes seconds. Your team's role shifts from doing the investigation to reviewing the result.

Who Copilot is for

The right starting point for most finance teams.

Copilot is where every Listra customer starts. It fits four situations in particular.

You're new to AI execution

Your team wants to see how the platform investigates before handing over the wheel.

Your policy is complex or unwritten

Edge cases need a human read while Listra learns the pattern.

You have audit or compliance constraints

Approval gates are required for certain document types or amount ranges.

You're rolling out across multiple entities

Each entity comes online in Copilot, and graduates to Autopilot independently.

What happens on every exception

Five steps. You see all of them.

In Copilot, every exception follows the same path through the platform. Listra does the first four steps. Your team does the fifth.

Ingest
Listra captures the document from email, upload, API, or EDI and parses it line by line.
Investigate
The platform pulls the related PO, goods receipt, contract, vendor master, payment history, and prior cases.
Apply policy
Tolerance bands, approval thresholds, and exception rules from your configured AP, AR, or close policy.
Draft resolution
A recommended action with the supporting evidence and, where needed, the vendor or customer message.
Your turn
Your team approves
One click to accept the recommendation, edit it, or decline. The audit trail captures everything.
Who does what

Listra does the heavy lifting. Your team owns the decision.

In Copilot, the work split is consistent across every exception type. Listra runs the operational and investigative work. Your team holds the decision authority and the system-of-record interaction.

Stage of the work
Listra does this
Your team does this
Document intake
Captures and parses every invoice or document.
Defines intake routing during setup.
Matching and validation
Runs 2-way, 3-way, or 4-way match against PO, GR, contract.
Configures tolerance bands and approval thresholds.
Vendor or customer communication
Drafts the message and waits for your team to send.
Reviews and sends. Edits the draft if needed.
Policy enforcement
Applies the configured rules; flags anything ambiguous.
Updates policy when rules change.
Coding and posting
Recommends the GL coding; prepares the journal entry.
Approves the entry and posts to the ERP.
Audit trail
Logs every action, evidence source, and rule applied.
Reviews the log at month-end or on demand.
The approval experience

Built so your team can move fast without losing context.

The Copilot interface is designed for the reviewer's day. A workbench view of everything waiting for approval, prioritized by due date and amount. Inside each case, the analysis is summarized at the top, the evidence is one click away, and the recommended action sits where the eye lands. Most reviews take seconds.

Action required 5 pending
TechSource INV-2284 Quantity variance $1,184 Approve
Carlton Steel INV-3142 Price variance $1,250 Approve
Northwind Apparel INV-8841 Promo markdown $5,400 Approve
Delmar Freight FRT-0934 Accessorial dispute $612 Approve
Eastside Mfg INV-7720 Missing GR $3,090 Approve
From Copilot to Autopilot

Move to Autopilot at your pace, by exception type.

Copilot is not a permanent state for most workflows. As the audit trail proves the recommended resolutions are consistent on a given exception type, customers move that type to Autopilot. The decision is yours, exception type by exception type, not all-or-nothing.

Typically migrates first

Low-risk, high-volume

  • Duplicate invoice detection
  • Routine quantity and price matching within tolerance
  • Standard invoice delivery and dunning
  • Routine cash application
Migrates as confidence grows

Proven patterns

  • Vendor invoice exception resolution
  • Routine deduction validation
  • Goods receipt reconciliation
  • Promotional allowance matching
Often stays in Copilot

Human judgment

  • Disputes requiring human judgment
  • Ambiguous deductions
  • Strategic-vendor or strategic-customer communication
  • Exceptions above a configured amount threshold
See it in action

See Copilot on your real work.

A 30-minute working session. We bring your actual exceptions and run them through the platform. You see the analysis, the evidence pack, and the approval flow live.

Book a demo
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